Claims workbench/CLM-2026-019210
Professional claim · CMS-1500 · EDI 837P

CLM-2026-019210

Unity Counseling Center, Behavioral Health. Service 2026-08-15 at telehealth (POS 02). Received 2026-08-29.

Denied
Billed
$245.00
1 line
Allowed
$151.90
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-42554-30
Date of birth
1954-08-27
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-402852
Relationship
Self, Chandler, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-1288
Coverage period
2022-07-01 to present
Deductible
$1,800.92 of $2,500.0072%
Out-of-pocket maximum
$3,603.31 of $10,000.0036%
Copays
office $25.00, specialist $60.00, emergency $150.00
Physical therapy visits
9 of 20 used

Provider

Billing and rendering

Billing provider
Unity Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
1248359550
Network
In network
Rendering NPI
9363814275
Location
Los Angeles, CA · TIN 96-0501790
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$245.00$151.90——DeniedCO18
Totals$245.00$151.90——
Diagnoses (ICD-10-CM)
  • 1. F90.2 ADHD, combined typeprincipal
  • 2. F32.1 Major depressive disorder, single episode, moderate
Claim header
Patient account
PA-960783
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-018578 (verified, link confidence 0.97).
EligibilityPassActive on 2026-08-15: NULL (PPO), effective 2022-07-01.
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-019209: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Unity Counseling Center (1248359550).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Counseling Center2026-08-15 10:39

    Established patient presents with adhd, combined type; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-08-29 00:22

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-08-29 16:33

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-019209: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0192092026-08-15Unity Counseling Center$245.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.