Claims workbench/CLM-2026-019307
Professional claim · CMS-1500 · EDI 837P

CLM-2026-019307

Northgate Bone and Joint Center, Orthopedic Surgery. Service 2026-08-08 at office (POS 11). Received 2026-09-06.

DeniedOut of network
Billed
$238.00
1 line
Allowed
$107.10
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-39373-55
Date of birth
1995-05-21
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-418985
Relationship
Child, Minneapolis, MN

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-8383
Coverage period
2022-04-01 to present
Deductible
$510.45 of $1,500.0034%
Out-of-pocket maximum
$828.68 of $3,000.0028%
Copays
office $30.00, specialist $50.00, emergency $250.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
1493585297
Network
Out of network
Rendering NPI
8980363245
Location
Dallas, TX · TIN 17-2392567
Authorisation / referral
none / REF274832

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
120610Joint injection, major joint—11$238.00$107.10——DeniedCO204
Totals$238.00$107.10——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
Claim header
Patient account
PA-907232
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-032748 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-08: NAVIGATE-HMO (HMO), effective 2022-04-01.
Timely filingPassReceived 29 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 1493585297 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Bone and Joint Center2026-08-08 17:41

    Follow-up for unilateral primary osteoarthritis, right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-09-06 01:49

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Provider network: Billing provider 1493585297 is out of network and the HMO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.