Claims workbench/CLM-2026-019387
Institutional claim · UB-04 · EDI 837I

CLM-2026-019387

Pinecrest Diagnostic Imaging, Radiology. Service 2026-09-29 at outpatient hospital (POS 22). Received 2026-10-08.

Denied
Billed
$2,406.00
2 lines
Allowed
$1,323.30
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-36893-66
Date of birth
1974-01-07
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-405910
Relationship
Self, Austin, TX

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-2734
Coverage period
2022-02-01 to present
Deductible
$888.75 of $2,500.0036%
Out-of-pocket maximum
$2,481.17 of $5,000.0050%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI
7668595177
Network
In network
Rendering NPI
7668595177
Location
Tempe, AZ · TIN 35-1293879
Authorisation / referral
none / REF745161

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
171046
rev 0320
Chest X-ray, two views—11$147.00$80.85——DeniedCO197
274177
rev 0350
CT abdomen and pelvis with contrast2512$2,259.00$1,242.45——DeniedCO197
Totals$2,406.00$1,323.30——
Diagnoses (ICD-10-CM)
  • 1. R51.9 Headache, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
  • 3. R07.9 Chest pain, unspecified
Claim header
Patient account
PA-775702
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-045632 (verified, link confidence 0.99).
EligibilityPassActive on 2026-09-29: CORE-HMO (HMO), effective 2022-02-01.
Timely filingPassReceived 9 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19774177 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Pinecrest Diagnostic Imaging (7668595177).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Diagnostic Imaging2026-09-29 17:00

    Established patient presents with headache, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-10-08 02:53

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-775702.pdf8 pages

    Itemised statement totalling $2406.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 74177 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.