Claims workbench/CLM-2026-019389
Professional claim · CMS-1500 · Paper

CLM-2026-019389

Evergreen Family Practice, Family Medicine. Service 2026-02-19 at office (POS 11). Received 2026-03-12.

Approved
Billed
$296.00
1 line
Allowed
$183.52
contract rate applied
Plan pays
$143.52
approved
Member owes
$40.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-90845-02
Date of birth
1998-09-02
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-409448
Relationship
Spouse, San Diego, CA

Coverage and accumulators

Found by member ID

Plan
NULL PPO group GRP-0620
Coverage period
2025-02-01 to present
Deductible
$1,229.70 of $1,500.0082%
Out-of-pocket maximum
$1,292.47 of $4,500.0029%
Copays
office $40.00, specialist $75.00, emergency $350.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
3736056581
Network
In network
Rendering NPI
3680104734
Location
Phoenix, AZ · TIN 19-0937993
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$296.00$183.52$40.00$143.52Paid
Totals$296.00$183.52$40.00$143.52
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
  • 2. E11.9 Type 2 diabetes mellitus without complications
Claim header
Patient account
PA-590606
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019214 (verified, link confidence 0.97).
EligibilityPassActive on 2026-02-19: NULL (PPO), effective 2025-02-01.
Timely filingPassReceived 21 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Family Practice (3736056581).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Family Practice2026-02-19 11:47

    Established patient presents with encounter for general adult medical examination without abnormal findings; symptoms reviewed and vitals within expected range. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-03-12 02:55

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-590606.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$296.00
Plan discount
$112.48
contracted rate
Plan paid
$143.52
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0048172026-08-13Valley Community Hospital$1,515.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.