Claims workbench/CLM-2026-019456
Professional claim · CMS-1500 · EDI 837P

CLM-2026-019456

Desert Rehabilitation Center, Physical Therapy. Service 2026-02-28 at office (POS 11). Received 2026-03-20.

Approved
Billed
$261.00
2 lines
Allowed
$161.82
contract rate applied
Plan pays
$136.82
approved
Member owes
$25.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-84467-90
Date of birth
1959-11-13
Identity
Verified6 records, confidence 0.93
Claim record
CLMCLM-410699
Relationship
Spouse, Denver, CO

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-1134
Coverage period
2024-08-01 to present
Deductible
$751.66 of $2,500.0030%
Out-of-pocket maximum
$1,162.63 of $5,000.0023%
Copays
office $25.00, specialist $60.00, emergency $150.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Desert Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
1142322233
Network
In network
Rendering NPI
6480698268
Location
Mesa, AZ · TIN 33-5650925
Authorisation / referral
none / REF689830

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$172.00$106.64$25.00$81.64Paid
297140Manual therapy, 15 minutes—12$89.00$55.18$0.00$55.18Paid
Totals$261.00$161.82$25.00$136.82
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-828639
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-016950 (verified, link confidence 0.93).
EligibilityPassActive on 2026-02-28: NAVIGATE-HMO (HMO), effective 2024-08-01.
Timely filingPassReceived 20 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Rehabilitation Center (1142322233).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 17 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Rehabilitation Center2026-02-28 09:39

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$261.00
Plan discount
$99.18
contracted rate
Plan paid
$136.82
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0025762026-09-30Canyon Diagnostic Imaging$606.00Approved
CLM-2026-0126062026-05-18Heritage Medical Group$44.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.