Claims workbench/CLM-2026-019519
Institutional claim · UB-04 · Provider portal

CLM-2026-019519

Heritage Community Hospital, Emergency Medicine. Service 2025-10-26 at emergency room (POS 23). Received 2026-05-25.

Denied
Billed
$2,311.00
2 lines
Allowed
$1,271.05
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-54861-76
Date of birth
1988-08-17
Identity
Verified4 records, confidence 0.96
Claim record
CLMCLM-422550
Relationship
Spouse, Columbus, OH

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-1588
Coverage period
2021-10-01 to present
Deductible
$204.07 of $3,500.006%
Out-of-pocket maximum
$1,475.36 of $14,000.0011%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Community Hospital
Emergency Medicine · taxonomy 207P00000X
NPI
2102151364
Network
In network
Rendering NPI
2102151364
Location
Tampa, FL · TIN 69-1549407
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199285
rev 0450
Emergency department visit, high severity with threat to life—11$2,160.00$1,188.00——DeniedCO29
271046
rev 0320
Chest X-ray, two views—11,2$151.00$83.05——DeniedCO29
Totals$2,311.00$1,271.05——
Diagnoses (ICD-10-CM)
  • 1. J18.9 Pneumonia, unspecified organismprincipal
  • 2. R10.9 Unspecified abdominal pain
Claim header
Patient account
PA-214631
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-010817 (verified, link confidence 0.96).
EligibilityPassActive on 2025-10-26: OPTIONS-PPO (PPO), effective 2021-10-01.
Timely filingFailCO29Received 211 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Community Hospital (2102151364).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Community Hospital2025-10-26 09:48

    Patient seen for pneumonia, unspecified organism.

  • SystemSystem: Claims system2026-05-25 02:28

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-05-25 10:30

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-214631.pdf4 pages

    Itemised statement totalling $2311.00 across 2 lines.

  • Er reported_report_PA-214631.pdf3 pages

    Emergency department record: triage acuity 4, chief complaint pneumonia, unspecified organism.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Timely filing: Received 211 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.