Claims workbench/CLM-2026-019586
Institutional claim · UB-04 · Paper

CLM-2026-019586

Cornerstone Digestive Health Center, Gastroenterology. Service 2026-06-14 at outpatient hospital (POS 22). Received 2026-06-20.

Denied
Billed
$1,956.00
2 lines
Allowed
$1,075.80
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-27089-19
Date of birth
1975-03-18
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-410311
Relationship
Self, Tempe, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-2448
Coverage period
2025-07-01 to present
Deductible
$596.02 of $1,000.0060%
Out-of-pocket maximum
$1,323.71 of $3,000.0044%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Cornerstone Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
4838407417
Network
In network
Rendering NPI
3243597416
Location
Los Angeles, CA · TIN 73-5559083
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
188305
rev 0310
Surgical pathology, level IV—11$256.00$140.80——DeniedCO197
245378
rev 0750
Colonoscopy, diagnostic—11,2$1,700.00$935.00——DeniedCO197
Totals$1,956.00$1,075.80——
Diagnoses (ICD-10-CM)
  • 1. K58.0 Irritable bowel syndrome with diarrheaprincipal
  • 2. K21.9 Gastro-esophageal reflux disease without esophagitis
Claim header
Patient account
PA-327931
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-017915 (verified, link confidence 0.97).
EligibilityPassActive on 2026-06-14: MEDICARE-ADV-A (MA), effective 2025-07-01.
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19745378 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Cornerstone Digestive Health Center (4838407417).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Cornerstone Digestive Health Center2026-06-14 10:41

    Established patient presents with irritable bowel syndrome with diarrhea; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-06-20 00:12

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-06-20 16:16

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-327931.pdf2 pages

    Itemised statement totalling $1956.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 45378 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.