Claims workbench/CLM-2026-019632
Professional claim · CMS-1500 · EDI 837P

CLM-2026-019632

Heritage Primary Care Associates, Family Medicine. Service 2026-05-11 at office (POS 11). Received 2026-05-13.

Denied
Billed
$212.00
1 line
Allowed
$131.44
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-34741-79
Date of birth
1994-10-16
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-431880
Relationship
Self, Las Vegas, NV

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-3321
Coverage period
2021-04-01 to 2026-02-08
Deductible
$115.15 of $500.0023%
Out-of-pocket maximum
$171.29 of $1,000.0017%
Copays
office $30.00, specialist $40.00, emergency $250.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
3703132464
Network
In network
Rendering NPI
7301790342
Location
Tempe, AZ · TIN 64-9033821
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$212.00$131.44——DeniedCO27
Totals$212.00$131.44——
Diagnoses (ICD-10-CM)
  • 1. E78.5 Hyperlipidemia, unspecifiedprincipal
Claim header
Patient account
PA-111907
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000588 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-05-11 is after coverage terminated on 2026-02-08.
Expenses incurred after coverage terminated
Timely filingPassReceived 2 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Primary Care Associates (3703132464).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Primary Care Associates2026-05-11 13:47

    Established patient presents with hyperlipidemia, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-05-13 06:22

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-05-11 is after coverage terminated on 2026-02-08.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.