Claims workbench/CLM-2026-019674
Institutional claim · UB-04 · Paper

CLM-2026-019674

Desert Diagnostic Imaging, Radiology. Service 2026-08-08 at outpatient hospital (POS 22). Received 2026-08-22.

Denied
Billed
$2,538.00
1 line
Allowed
$1,395.90
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-10686-47
Date of birth
1990-08-02
Identity
Verified6 records, confidence 0.99
Claim record
CLMCLM-406372
Relationship
Spouse, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-8990
Coverage period
2023-12-01 to present
Deductible
$759.39 of $1,000.0076%
Out-of-pocket maximum
$1,410.84 of $4,000.0035%
Copays
office $40.00, specialist $50.00, emergency $250.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Desert Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI
2571625872
Network
In network
Rendering NPI
2571625872
Location
Dallas, TX · TIN 43-0454627
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
170553
rev 0610
MRI brain with and without contrast—11$2,538.00$1,395.90——DeniedCO197
Totals$2,538.00$1,395.90——
Diagnoses (ICD-10-CM)
  • 1. R51.9 Headache, unspecifiedprincipal
Claim header
Patient account
PA-760694
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-029976 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-08: N/A (PPO), effective 2023-12-01.
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19770553 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Desert Diagnostic Imaging (2571625872).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Diagnostic Imaging2026-08-08 16:14

    Patient seen for headache, unspecified.

  • SystemSystem: Claims system2026-08-22 06:09

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-08-22 13:38

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-760694.pdf2 pages

    Itemised statement totalling $2538.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 70553 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0281332026-08-03Unity Primary Care Associates$179.00Approved
CLM-2026-0049582026-06-17Pinecrest Medical Group$471.00Approved
CLM-2026-0033212026-06-05Sunrise Behavioral Health$250.00Approved
CLM-2026-0141112026-04-23Canyon Primary Care Associates$258.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.