Claims workbench/CLM-2026-019721
Institutional claim · UB-04 · EDI 837I

CLM-2026-019721

Pinecrest Regional Medical Center, Emergency Medicine. Service 2026-09-13 at emergency room (POS 23). Received 2026-10-13.

Needs reviewOut of network
Billed
$745.00
1 line
Allowed
$409.75
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
NET
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-74817-71
Date of birth
1943-02-09
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-430898
Relationship
Spouse, Austin, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-4188
Coverage period
2023-12-01 to present
Deductible
$381.45 of $1,000.0038%
Out-of-pocket maximum
$12.01 of $2,000.001%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Regional Medical Center
Emergency Medicine · taxonomy 207P00000X
NPI
1000861728
Network
Out of network
Rendering NPI
1000861728
Location
Austin, TX · TIN 41-0807117
Authorisation / referral
none / REF963714

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199283
rev 0450
Emergency department visit, moderate severity—11$745.00$409.75——Review
Totals$745.00$409.75——
Diagnoses (ICD-10-CM)
  • 1. R55 Syncope and collapseprincipal
  • 2. R10.9 Unspecified abdominal pain
  • 3. R07.9 Chest pain, unspecified
Claim header
Patient account
PA-715380
Frequency code
1 (original)
Accident
Yes
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-027517 (verified, link confidence 0.99).
EligibilityPassActive on 2026-09-13: NAVIGATE-HMO (HMO), effective 2023-12-01.
Timely filingPassReceived 30 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkReviewNETOut-of-network emergency visit. Payable at the in-network level if the prudent-layperson standard is met; review the ED record.
Out-of-network provider
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Regional Medical Center2026-09-13 11:26

    Established patient presents with syncope and collapse; symptoms reviewed and vitals within expected range. Patient presented to the nearest emergency department with acute symptoms; care could not safely be delayed to reach an in-network facility.

  • SystemSystem: Claims system2026-10-13 01:47

    Out-of-network emergency visit. Emergency services are payable at the in-network level when the prudent-layperson standard is met.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-10-13 08:27

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-715380.pdf7 pages

    Itemised statement totalling $745.00 across 1 line.

  • Er reported_report_PA-715380.pdf4 pages

    Emergency department record: triage acuity 3, chief complaint syncope and collapse.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Provider network: Out-of-network emergency visit. Payable at the in-network level if the prudent-layperson standard is met; review the ED record.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Oon emergency

Emergency: payable at in-network level.