Claims workbench/CLM-2026-019867
Professional claim · CMS-1500 · EDI 837P

CLM-2026-019867

Heritage Physical Therapy, Physical Therapy. Service 2026-04-27 at office (POS 11). Received 2026-06-08.

Approved
Billed
$354.00
2 lines
Allowed
$219.48
contract rate applied
Plan pays
$189.48
approved
Member owes
$30.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-31999-53
Date of birth
1944-09-08
Identity
Verified2 records, confidence 0.97
Claim record
CLMCLM-431298
Relationship
Self, Austin, TX

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-2520
Coverage period
2023-06-01 to present
Deductible
$996.90 of $3,500.0028%
Out-of-pocket maximum
$2,703.58 of $7,000.0039%
Copays
office $30.00, specialist $75.00, emergency $250.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
9784660752
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$261.00$161.82$30.00$131.82Paid
297140Manual therapy, 15 minutes—12$93.00$57.66$0.00$57.66Paid
Totals$354.00$219.48$30.00$189.48
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-498918
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-034072 (verified, link confidence 0.97).
EligibilityPassActive on 2026-04-27: MEDICARE-ADV-A (MA), effective 2023-06-01.
Timely filingPassReceived 42 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 15 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-04-27 15:34

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$354.00
Plan discount
$134.52
contracted rate
Plan paid
$189.48
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.