Claims workbench/CLM-2026-019880
Professional claim · CMS-1500 · EDI 837P

CLM-2026-019880

Heritage Rehabilitation Center, Physical Therapy. Service 2026-08-15 at office (POS 11). Received 2026-09-29.

Approved
Billed
$483.00
2 lines
Allowed
$299.46
contract rate applied
Plan pays
$279.46
approved
Member owes
$20.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-71463-79
Date of birth
1996-07-06
Identity
Verified3 records, confidence 0.93
Claim record
CLMCLM-414400
Relationship
Self, Columbus, OH

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-8009
Coverage period
2021-07-01 to present
Deductible
$3,101.71 of $3,500.0089%
Out-of-pocket maximum
$358.05 of $10,500.003%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
13 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
3931092803
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$285.00$176.70$20.00$156.70Paid
297161PT evaluation, low complexity—11,2$198.00$122.76$0.00$122.76Paid
Totals$483.00$299.46$20.00$279.46
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-203665
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-036080 (verified, link confidence 0.93).
EligibilityPassActive on 2026-08-15: OPTIONS-PPO (PPO), effective 2021-07-01.
Timely filingPassReceived 45 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 13 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2026-08-15 17:10

    Follow-up for aftercare following joint replacement surgery. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$483.00
Plan discount
$183.54
contracted rate
Plan paid
$279.46
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0198812026-08-15Heritage Rehabilitation Center$483.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.