Claims workbench/CLM-2026-019920
Professional claim · CMS-1500 · EDI 837P

CLM-2026-019920

Sunrise Orthopedic Specialists, Orthopedic Surgery. Service 2025-12-20 at office (POS 11). Received 2026-05-26.

Denied
Billed
$219.00
1 line
Allowed
$135.78
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-27439-19
Date of birth
1973-04-06
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-425074
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-8599
Coverage period
2025-12-01 to present
Deductible
$430.52 of $1,000.0043%
Out-of-pocket maximum
$498.61 of $2,000.0025%
Copays
office $20.00, specialist $50.00, emergency $350.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
2414063810
Network
In network
Rendering NPI
8676643231
Location
Phoenix, AZ · TIN 14-5056475
Authorisation / referral
none / REF240851

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$219.00$135.78——DeniedCO29
Totals$219.00$135.78——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M17.12 Unilateral primary osteoarthritis, left knee
  • 3. M17.11 Unilateral primary osteoarthritis, right knee
Claim header
Patient account
PA-556260
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-020917 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-20: NAVIGATE-HMO (HMO), effective 2025-12-01.
Timely filingFailCO29Received 157 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Sunrise Orthopedic Specialists (2414063810).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Orthopedic Specialists2025-12-20 09:35

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-05-26 03:36

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-05-26 15:23

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Timely filing: Received 157 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.