Claims workbench/CLM-2026-019951
Professional claim · CMS-1500 · EDI 837P

CLM-2026-019951

Harbor Primary Care Associates, Family Medicine. Service 2026-01-17 at office (POS 11). Received 2026-03-07.

Denied
Billed
$182.00
1 line
Allowed
$112.84
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-24341-03
Date of birth
1939-12-09
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-408585
Relationship
Self, Tempe, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-7328
Coverage period
2023-03-01 to present
Deductible
$519.57 of $1,000.0052%
Out-of-pocket maximum
$437.15 of $3,000.0015%
Copays
office $30.00, specialist $75.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
6148699500
Network
In network
Rendering NPI
7286621793
Location
Austin, TX · TIN 83-6744178
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity—11$182.00$112.84——DeniedCO18
Totals$182.00$112.84——
Diagnoses (ICD-10-CM)
  • 1. E78.5 Hyperlipidemia, unspecifiedprincipal
Claim header
Patient account
PA-546459
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013691 (verified, link confidence 1.00).
EligibilityPassActive on 2026-01-17: NAVIGATE-HMO (HMO), effective 2023-03-01.
Timely filingPassReceived 49 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-019950: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Primary Care Associates (6148699500).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Primary Care Associates2026-01-17 11:09

    Established patient presents with hyperlipidemia, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-03-07 01:40

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-03-07 11:36

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-019950: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0199502026-01-17Harbor Primary Care Associates$182.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.