Claims workbench/CLM-2026-020005
Institutional claim · UB-04 · EDI 837I

CLM-2026-020005

Pinecrest Diagnostic Imaging, Radiology. Service 2025-12-27 at outpatient hospital (POS 22). Received 2026-02-10.

Denied
Billed
$1,921.00
1 line
Allowed
$1,056.55
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-50798-14
Date of birth
2004-09-05
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-410118
Relationship
Self, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-4321
Coverage period
2021-05-01 to 2026-04-01
Deductible
$923.72 of $1,500.0062%
Out-of-pocket maximum
$514.37 of $4,500.0011%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI
7668595177
Network
In network
Rendering NPI
7668595177
Location
Tempe, AZ · TIN 35-1293879
Authorisation / referral
none / REF918959

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
174177
rev 0350
CT abdomen and pelvis with contrast—11$1,921.00$1,056.55——DeniedCO197
Totals$1,921.00$1,056.55——
Diagnoses (ICD-10-CM)
  • 1. R10.9 Unspecified abdominal painprincipal
  • 2. R07.9 Chest pain, unspecified
  • 3. M25.561 Pain in right knee
Claim header
Patient account
PA-189738
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-011943 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-27: NAVIGATE-HMO (HMO), effective 2021-05-01, terms 2026-04-01.
Timely filingPassReceived 45 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19774177 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Pinecrest Diagnostic Imaging (7668595177).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Diagnostic Imaging2025-12-27 16:07

    Patient seen for unspecified abdominal pain.

  • SystemSystem: Claims system2026-02-10 01:22

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-189738.pdf5 pages

    Itemised statement totalling $1921.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 74177 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0251262026-06-14Desert Rehabilitation Center$240.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.