Claims workbench/CLM-2026-020061
Professional claim · CMS-1500 · EDI 837P

CLM-2026-020061

Heritage Rehabilitation Center, Physical Therapy. Service 2026-09-17 at office (POS 11). Received 2026-09-29.

Needs review
Billed
$224.00
1 line
Allowed
$138.88
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
DUP
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-01367-28
Date of birth
1980-11-20
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-420742
Relationship
Self, Minneapolis, MN

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-2108
Coverage period
2022-12-01 to present
Deductible
$304.10 of $3,500.009%
Out-of-pocket maximum
$3,435.17 of $10,500.0033%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
8695730829
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$224.00$138.88——Review
Totals$224.00$138.88——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-771625
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015945 (verified, link confidence 0.99).
EligibilityPassActive on 2026-09-17: N/A (PPO), effective 2022-12-01.
Timely filingPassReceived 12 days after service (limit 90).
Duplicate checkReviewDUPSame member, date of service and procedures as CLM-2026-020060, billed by a different provider.
Possible duplicate
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 17 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2026-09-17 17:26

    Patient seen for low back pain, unspecified. Patient was seen earlier the same day by another provider for an unrelated complaint.

  • SystemSystem: Claims system2026-09-29 01:08

    Edit 018 fired on a different billing provider for the same date of service. Needs review before release.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Duplicate check: Same member, date of service and procedures as CLM-2026-020060, billed by a different provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0200602026-09-17Pinecrest Physical Therapy$224.00Approved
CLM-2026-0058362026-01-19Cornerstone Internal Medicine Associates$90.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Possible duplicate

Different billing provider; separately payable.