Claims workbench/CLM-2026-020195
Professional claim · CMS-1500 · Provider portal

CLM-2026-020195

Pinecrest Physical Therapy, Physical Therapy. Service 2026-03-21 at office (POS 11). Received 2026-03-30.

Approved
Billed
$383.00
3 lines
Allowed
$237.46
contract rate applied
Plan pays
$197.46
approved
Member owes
$40.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-56632-98
Date of birth
1951-01-16
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-401916
Relationship
Child, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-2539
Coverage period
2023-12-01 to present
Deductible
$883.62 of $1,500.0059%
Out-of-pocket maximum
$384.44 of $3,000.0013%
Copays
office $40.00, specialist $40.00, emergency $150.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
3345299200
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$140.00$86.80$40.00$46.80Paid
297140Manual therapy, 15 minutes—11$74.00$45.88$0.00$45.88Paid
397161PT evaluation, low complexity2511$169.00$104.78$0.00$104.78Paid
Totals$383.00$237.46$40.00$197.46
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-287628
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005732 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-21: OPTIONS-PPO (PPO), effective 2023-12-01.
Timely filingPassReceived 9 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 6 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-03-21 15:03

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$383.00
Plan discount
$145.54
contracted rate
Plan paid
$197.46
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0133052026-01-31Mesa Clinical Laboratories$200.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.