Claims workbench/CLM-2026-020216
Professional claim · CMS-1500 · EDI 837P

CLM-2026-020216

Northgate Internal Medicine Associates, Internal Medicine. Service 2026-02-02 at office (POS 11). Received 2026-03-01.

Approved
Billed
$682.00
2 lines
Allowed
$422.84
contract rate applied
Plan pays
$397.84
approved
Member owes
$25.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-78595-08
Date of birth
1981-06-24
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-423255
Relationship
Spouse, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-4625
Coverage period
2025-03-01 to present
Deductible
$1,282.26 of $2,500.0051%
Out-of-pocket maximum
$2,015.61 of $10,000.0020%
Copays
office $25.00, specialist $75.00, emergency $350.00
Physical therapy visits
3 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Internal Medicine Associates
Internal Medicine · taxonomy 207R00000X
NPI
1858506821
Network
In network
Rendering NPI
5119388127
Location
Charlotte, NC · TIN 84-6447646
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$320.00$198.40$25.00$173.40Paid
299215Office visit, established patient, high complexity2512$362.00$224.44$0.00$224.44Paid
Totals$682.00$422.84$25.00$397.84
Diagnoses (ICD-10-CM)
  • 1. I48.91 Unspecified atrial fibrillationprincipal
  • 2. N18.30 Chronic kidney disease, stage 3 unspecified
Claim header
Patient account
PA-964317
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-016098 (verified, link confidence 0.99).
EligibilityPassActive on 2026-02-02: SELECT-EPO (EPO), effective 2025-03-01.
Timely filingPassReceived 27 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Northgate Internal Medicine Associates (1858506821).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Internal Medicine Associates2026-02-02 09:07

    Patient seen for unspecified atrial fibrillation. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-03-01 01:59

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-03-01 09:46

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-964317.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$682.00
Plan discount
$259.16
contracted rate
Plan paid
$397.84
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.