Claims workbench/CLM-2026-020253
Professional claim · CMS-1500 · EDI 837P

CLM-2026-020253

Evergreen Family Practice, Family Medicine. Service 2026-06-20 at office (POS 11). Received 2026-07-03.

Denied
Billed
$240.00
2 lines
Allowed
$148.80
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Anna Ward
Member ID
UHC-23557-50
Date of birth
1948-12-10
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-400727
Relationship
Self, Austin, TX

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-7685
Coverage period
2024-02-01 to 2026-02-11
Deductible
$658.30 of $1,500.0044%
Out-of-pocket maximum
$678.23 of $3,000.0023%
Copays
office $30.00, specialist $60.00, emergency $250.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
9423912895
Network
In network
Rendering NPI
8244648977
Location
Austin, TX · TIN 10-8497097
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$217.00$134.54——DeniedCO27
236415Venipuncture—11$23.00$14.26——DeniedCO27
Totals$240.00$148.80——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-448517
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-037079 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-06-20 is after coverage terminated on 2026-02-11.
Expenses incurred after coverage terminated
Timely filingPassReceived 13 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Family Practice (9423912895).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Family Practice2026-06-20 16:11

    Patient seen for essential (primary) hypertension.

  • SystemSystem: Claims system2026-07-03 04:45

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-07-03 09:14

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-06-20 is after coverage terminated on 2026-02-11.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.