Claims workbench/CLM-2026-020468
Institutional claim · UB-04 · EDI 837I

CLM-2026-020468

Valley Digestive Health Center, Gastroenterology. Service 2026-04-20 at outpatient hospital (POS 22). Received 2026-05-18.

Denied
Billed
$2,366.00
1 line
Allowed
$1,301.30
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-88140-28
Date of birth
2001-07-14
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-415647
Relationship
Spouse, Columbus, OH

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-6197
Coverage period
2022-10-01 to present
Deductible
$912.62 of $1,500.0061%
Out-of-pocket maximum
$1,756.96 of $6,000.0029%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Valley Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
9396653484
Network
In network
Rendering NPI
4512794692
Location
Los Angeles, CA · TIN 94-4926360
Authorisation / referral
none / REF869694

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
143239
rev 0750
Upper GI endoscopy with biopsy—11$2,366.00$1,301.30——DeniedCO197
Totals$2,366.00$1,301.30——
Diagnoses (ICD-10-CM)
  • 1. K58.0 Irritable bowel syndrome with diarrheaprincipal
  • 2. K21.9 Gastro-esophageal reflux disease without esophagitis
Claim header
Patient account
PA-678264
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-029035 (verified, link confidence 0.99).
EligibilityPassActive on 2026-04-20: NAVIGATE-HMO (HMO), effective 2022-10-01.
Timely filingPassReceived 28 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19743239 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Valley Digestive Health Center (9396653484).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Digestive Health Center2026-04-20 14:47

    Established patient presents with irritable bowel syndrome with diarrhea; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-05-18 05:22

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-05-18 17:00

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-678264.pdf7 pages

    Itemised statement totalling $2366.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 43239 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0272422026-05-02Pinecrest GI Associates$2,828.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.