Claims workbench/CLM-2026-020489
Professional claim · CMS-1500 · EDI 837P

CLM-2026-020489

Evergreen Dermatology Clinic, Dermatology. Service 2026-06-30 at office (POS 11). Received 2026-07-25.

DeniedOut of network
Billed
$619.00
1 line
Allowed
$278.55
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27, CO204
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-89402-89
Date of birth
1963-04-04
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-417383
Relationship
Child, Dallas, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5043
Coverage period
2024-02-01 to 2026-02-26
Deductible
$384.54 of $1,500.0026%
Out-of-pocket maximum
$2,547.87 of $6,000.0042%
Copays
office $20.00, specialist $40.00, emergency $150.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Dermatology Clinic
Dermatology · taxonomy 207N00000X
NPI
5921287756
Network
Out of network
Rendering NPI
1620382568
Location
Mesa, AZ · TIN 16-2434239
Authorisation / referral
none / REF619836

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
111403Excision benign lesion, trunk, 2.1-3.0 cm—11$619.00$278.55——DeniedCO27
Totals$619.00$278.55——
Diagnoses (ICD-10-CM)
  • 1. L57.0 Actinic keratosisprincipal
  • 2. L30.9 Dermatitis, unspecified
Claim header
Patient account
PA-743132
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-024198 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-06-30 is after coverage terminated on 2026-02-26.
Expenses incurred after coverage terminated
Timely filingPassReceived 25 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 5921287756 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Dermatology Clinic2026-06-30 15:58

    Follow-up for actinic keratosis. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-07-25 04:45

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-07-25 17:11

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-06-30 is after coverage terminated on 2026-02-26. Provider network: Billing provider 5921287756 is out of network and the HMO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.