Claims workbench/CLM-2026-020537
Professional claim · CMS-1500 · EDI 837P

CLM-2026-020537

Pinecrest Physical Therapy, Physical Therapy. Service 2026-01-16 at office (POS 11). Received 2026-03-02.

Approved
Billed
$591.00
3 lines
Allowed
$366.42
contract rate applied
Plan pays
$336.42
approved
Member owes
$30.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-22849-60
Date of birth
1939-02-25
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-414261
Relationship
Self, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
NULL PPO group NULL
Coverage period
2021-11-01 to 2026-08-28
Deductible
$43.75 of $500.009%
Out-of-pocket maximum
$397.42 of $1,000.0040%
Copays
office $30.00, specialist $60.00, emergency $150.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
1410199917
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$324.00$200.88$30.00$170.88Paid
297014Electrical stimulation, unattended—11,2$54.00$33.48$0.00$33.48Paid
397161PT evaluation, low complexity2512$213.00$132.06$0.00$132.06Paid
Totals$591.00$366.42$30.00$336.42
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-546189
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-016847 (verified, link confidence 1.00).
EligibilityPassActive on 2026-01-16: NULL (PPO), effective 2021-11-01, terms 2026-08-28.
Timely filingPassReceived 45 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 14 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-01-16 11:36

    Patient seen for pain in right knee.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$591.00
Plan discount
$224.58
contracted rate
Plan paid
$336.42
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.