Claims workbench/CLM-2026-020627
Institutional claim · UB-04 · EDI 837I

CLM-2026-020627

Sunrise Orthopedic Specialists, Orthopedic Surgery. Service 2026-01-07 to 2026-01-08 at inpatient hospital (POS 21). Received 2026-01-16.

Needs review
Billed
$30,241.00
1 line
Allowed
$16,632.55
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
HIGH
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-78660-10
Date of birth
1979-08-08
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-423620
Relationship
Child

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-9206
Coverage period
2021-05-01 to present
Deductible
$812.19 of $3,500.0023%
Out-of-pocket maximum
$3,843.43 of $14,000.0027%
Copays
office $40.00, specialist $60.00, emergency $150.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
2414063810
Network
In network
Rendering NPI
9804332945
Location
Phoenix, AZ · TIN 14-5056475
Authorisation / referral
PA2026986239 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$30,241.00$16,632.55——Review
Totals$30,241.00$16,632.55——
Diagnoses (ICD-10-CM)
  • 1. S83.241A Other tear of medial meniscus, right knee, initial encounterprincipal
  • 2. M17.11 Unilateral primary osteoarthritis, right knee
Claim header
Patient account
PA-354993
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-01-07 to 2026-01-09
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005043 (provisional, link confidence 1.00).
EligibilityPassActive on 2026-01-07: CHOICE-PLUS-PPO (PPO), effective 2021-05-01.
Timely filingPassReceived 8 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026986239 on file for 27447.
Provider networkPassIn-network provider Sunrise Orthopedic Specialists (2414063810).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $30,241.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Orthopedic Specialists2026-01-08 10:20

    Follow-up for other tear of medial meniscus, right knee, initial encounter. Plan discussed, medications reconciled. Procedure completed without complication; length of stay within expected range for the DRG. Discharge summary attached.

  • SystemSystem: Claims system2026-01-16 01:38

    Billed amount exceeds the auto-adjudication ceiling. Requires examiner sign-off under the high-dollar policy.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-01-16 14:19

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterPA2026986239_approval.pdf2 pages

    Utilisation management approval letter for 27447 (Total knee arthroplasty), valid 2026-01-07 to 2026-04-07.

  • Itemized billitemized_PA-354993.pdf3 pages

    Itemised statement totalling $30241.00 across 1 line.

  • Medical recordrecords_PA-354993.pdf9 pages

    Discharge summary and operative report.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-22 12:44
    High-dollar review: Billed $30,241.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
  2. AI recommendationApproved2026-10-23 19:14
    The claim for total knee arthroplasty is supported by the prior authorization [A1], the clinical note [N1], and the medical record [A3]. The provider is in-network [R-network], and the member is eligible [R-eligibility]. Although the billed amount exceeds the auto-adjudication ceiling [N2], the documentation is complete [R-completeness], and the service is medically necessary [R-clinical_edit]. The claim is approved pending examiner sign-off due to the high-dollar amount.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-23 19:14 · 94f8b141

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Approvedconfidence 0.95Needs examiner sign-off Validated

The claim for total knee arthroplasty is supported by the prior authorization [A1], the clinical note [N1], and the medical record [A3]. The provider is in-network [R-network], and the member is eligible [R-eligibility]. Although the billed amount exceeds the auto-adjudication ceiling [N2], the documentation is complete [R-completeness], and the service is medically necessary [R-clinical_edit]. The claim is approved pending examiner sign-off due to the high-dollar amount.

Evidence cited: [C][DX][L1][PRV][IDN][COV][R-identity][R-eligibility][R-timely_filing][R-duplicate][R-prior_auth][R-network][R-clinical_edit][R-ncci][R-benefit_limit][R-completeness][R-high_dollar][N1][N2][N3][A1][A2][A3]
Latency
2,625 ms
Tokens
1,490 in / 278 out
Cost
$0.0021
Input hash ec191e9ae27be530… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
524 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: approve

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

ApprovedHIGHscenario: High dollar

Above auto-pay ceiling; payable once an examiner signs off.