Claims workbench/CLM-2026-020709
Institutional claim · UB-04 · EDI 837I

CLM-2026-020709

Sunrise Bone and Joint Center, Orthopedic Surgery. Service 2026-08-30 at outpatient hospital (POS 22). Received 2026-09-17.

Billed
$7,735.00
1 line
Allowed
$4,254.25
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-59366-38
Date of birth
1988-04-27
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-407171
Relationship
Spouse

Coverage and accumulators

Found by member ID

Plan
NULL PPO group NULL
Coverage period
2023-05-01 to 2026-01-14
Deductible
$84.08 of $2,500.003%
Out-of-pocket maximum
$3,627.05 of $7,500.0048%
Copays
office $30.00, specialist $60.00, emergency $250.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
8496214718
Network
In network
Rendering NPI
9402922477
Location
Nashville, TN · TIN 33-7590536
Authorisation / referral
PA2026209878 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
129881
rev 0360
Knee arthroscopy with meniscectomy—11$7,735.00$4,254.25——DeniedCO27
Totals$7,735.00$4,254.25——
Diagnoses (ICD-10-CM)
  • 1. M17.12 Unilateral primary osteoarthritis, left kneeprincipal
Claim header
Patient account
PA-466690
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-001077; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityFailCO27Date of service 2026-08-30 is after coverage terminated on 2026-01-14.
Expenses incurred after coverage terminated
Timely filingPassReceived 18 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026209878 on file for 29881.
Provider networkPassIn-network provider Sunrise Bone and Joint Center (8496214718).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Bone and Joint Center2026-08-30 12:38

    Established patient presents with unilateral primary osteoarthritis, left knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-09-17 06:01

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-09-17 10:38

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterPA2026209878_approval.pdf2 pages

    Utilisation management approval letter for 29881 (Knee arthroscopy with meniscectomy), valid 2026-08-30 to 2026-11-28.

  • Itemized billitemized_PA-466690.pdf2 pages

    Itemised statement totalling $7735.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Member identity: Member record is in open steward case CASE-001077; payment withheld until the identity is confirmed. Eligibility: Date of service 2026-08-30 is after coverage terminated on 2026-01-14.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.