CLM-2026-020744
Mesa Physical Therapy, Physical Therapy. Service 2025-08-24 at office (POS 11). Received 2026-03-30.
Member
Resolved through the identity graph
- Member
- Bryan Cruz
- Member ID
- UHC-52766-32
- Date of birth
- 1941-08-23
- Identity
- Verified4 records, confidence 0.99
- Claim record
- CLMCLM-401398
- Relationship
- Self, Eden Prairie, MN
Coverage and accumulators
Found by member ID
- Plan
- NAVIGATE-HMO HMO group GRP-7702
- Coverage period
- 2022-09-01 to present
- Deductible
- $1,213.52 of $1,500.0081%
- Out-of-pocket maximum
- $815.02 of $3,000.0027%
- Copays
- office $40.00, specialist $60.00, emergency $350.00
- Physical therapy visits
- 22 of 20 used
Provider
Billing and rendering
- Billing provider
- Mesa Physical TherapyPhysical Therapy · taxonomy 225100000X
- NPI
- 2562004855
- Network
- In network
- Rendering NPI
- 5189478782
- Location
- Tampa, FL · TIN 24-8766582
- Authorisation / referral
- none / REF948185
Service lines
CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line
| Line | Code | Description | Mod. | Units | Dx | Billed | Allowed | Member | Plan | Line status |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 97110 | Therapeutic exercise, 15 minutes | — | 3 | 1 | $270.00 | $167.40 | — | — | DeniedCO29 |
| 2 | 97161 | PT evaluation, low complexity | 25 | 1 | 1,2 | $174.00 | $107.88 | — | — | DeniedCO29 |
| 3 | 97140 | Manual therapy, 15 minutes | — | 1 | 2 | $76.00 | $47.12 | — | — | DeniedCO29 |
| Totals | $520.00 | $322.40 | — | — | ||||||
- 1. M54.50 Low back pain, unspecifiedprincipal
- 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
- Patient account
- PA-996904
- Frequency code
- 1 (original)
- Accident
- No
- DRG
- —
- Admit / discharge
- —
- Landed
- 2026-10-21 13:43
Rules engine
CLAIMS-ADJ v1: 11 checks, 2 needing attention
| Check | Result | Code | Detail |
|---|---|---|---|
| Member identity | Pass | Attached to MBR-022990 (verified, link confidence 0.99). | |
| Eligibility | Pass | Active on 2025-08-24: NAVIGATE-HMO (HMO), effective 2022-09-01. | |
| Timely filing | Fail | CO29 | Received 218 days after the last date of service (limit 90). Time limit for filing has expired |
| Duplicate check | Pass | No matching prior claim in the duplicate window. | |
| Prior authorisation | Pass | No line requires precertification. | |
| Provider network | Pass | In-network provider Mesa Physical Therapy (2562004855). | |
| Medical necessity | Pass | Diagnosis supports the procedures billed. | |
| Bundling (NCCI) | Pass | No bundling conflicts. | |
| Benefit limits | Fail | LIM | Physical therapy visits used 22 of 20 for the plan year. Benefit limit reached |
| Completeness | Pass | Required documentation present. | |
| High-dollar review | Pass | Within the auto-adjudication ceiling. |
Notes
Provider, system and examiner notes on this claim
- ClinicalProvider: Mesa Physical Therapy2025-08-24 12:07
Patient seen for low back pain, unspecified.
- SystemSystem: Claims system2026-03-30 01:36
Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.
Attachments
Documents received with the claim
Claim history
Every event on this claim, sealed in the audit chain
- Rules engineDenied2026-10-21 13:43Timely filing: Received 218 days after the last date of service (limit 90). Benefit limits: Physical therapy visits used 22 of 20 for the plan year.
Other claims for this member
Same resolved identity
| Claim | Service | Provider | Billed | Status |
|---|---|---|---|---|
| CLM-2026-026051 | 2026-08-25 | Northgate Reference Lab | $140.00 | Approved |
AI recommendation
assist mode · apac.amazon.nova-pro-v1:0
Examiner decision
Denied by Claims rules engine; an examiner may still override
Evaluation truth
Hidden label from the synthetic generator; never shown to the model
Received after the timely-filing limit.