Claims workbench/CLM-2026-020763

Institutional claim · UB-04 · Provider portal

CLM-2026-020763

Meadow Heart Institute, Cardiology. Service 2026-03-20 at outpatient hospital (POS 22). Received 2026-03-24.

DeniedOut of network

Billed

$9,096.00

1 line

Allowed

$4,093.20

if approved

Plan pays

—

Denied

Member owes

—

copay / deductible / 20% coinsurance

Rules engine

Deny

CO204

Decided by

Claims rules engine

2026-10-21 13:43

Member

Resolved through the identity graph

Member: Deborah Ramos
Member ID: UHC-13452-14
Date of birth: 1996-05-03
Identity: Verified4 records, confidence 0.99
Claim record: CLMCLM-405877
Relationship: Self, Los Angeles, CA

Coverage and accumulators

Found by member ID

Plan: SELECT-EPO EPO group GRP-9860
Coverage period: 2023-06-01 to present
Deductible: $93.42 of $1,500.006%
Out-of-pocket maximum: $2,058.38 of $6,000.0034%
Copays: office $20.00, specialist $40.00, emergency $150.00
Physical therapy visits: 0 of 20 used

Provider

Billing and rendering

Billing provider: Meadow Heart Institute
Cardiology · taxonomy 207RC0000X
NPI: 1132669718
Network: Out of network
Rendering NPI: 2138402112
Location: Houston, TX · TIN 84-3778444
Authorisation / referral: PA2026423141 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	93458 rev 0481	Cardiac catheterisation, left heart	—	1	1	$9,096.00	$4,093.20	—	—	DeniedCO204
Totals						$9,096.00	$4,093.20	—	—

Diagnoses (ICD-10-CM)

1. I10 Essential (primary) hypertensionprincipal
2. R07.9 Chest pain, unspecified

Claim header

Patient account: PA-588874
Frequency code: 1 (original)
Accident: No
DRG: 287
Admit / discharge: —
Landed: 2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

Check	Result	Code	Detail
Member identity	Pass		Attached to MBR-002504 (verified, link confidence 0.99).
Eligibility	Pass		Active on 2026-03-20: SELECT-EPO (EPO), effective 2023-06-01.
Timely filing	Pass		Received 4 days after service (limit 90).
Duplicate check	Pass		No matching prior claim in the duplicate window.
Prior authorisation	Pass		Authorisation PA2026423141 on file for 93458.
Provider network	Fail	CO204	Billing provider 1132669718 is out of network and the EPO plan has no out-of-network benefit. Service not covered under the member's plan
Medical necessity	Pass		Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass		No bundling conflicts.
Benefit limits	Pass		No limited benefit on this claim.
Completeness	Pass		Required documentation present.
High-dollar review	Pass		Within the auto-adjudication ceiling.

Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Meadow Heart Institute2026-03-20 09:00
Established patient presents with essential (primary) hypertension; symptoms reviewed and vitals within expected range.
SystemSystem: Claims system2026-03-24 06:57
Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.
AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-03-24 10:02
Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

Prior auth letterPA2026423141_approval.pdf2 pages
Utilisation management approval letter for 93458 (Cardiac catheterisation, left heart), valid 2026-03-20 to 2026-06-18.
Itemized billitemized_PA-588874.pdf3 pages
Itemised statement totalling $9096.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

Rules engineDenied2026-10-21 13:43
Provider network: Billing provider 1132669718 is out of network and the EPO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

Claim	Service	Provider	Billed	Status
CLM-2026-010982	2026-09-07	Unity Clinical Laboratories	$2,722.00	Needs review
CLM-2026-005614	2026-01-02	Harbor Physical Therapy	$228.00	Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.

Review queue Member identity