Claims workbench/CLM-2026-020829
Institutional claim · UB-04 · EDI 837I

CLM-2026-020829

Heritage Imaging Center, Radiology. Service 2026-02-17 at outpatient hospital (POS 22). Received 2026-02-22.

Needs review
Billed
$261.00
1 line
Allowed
$143.55
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-24971-18
Date of birth
1991-07-13
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-430570
Relationship
Self, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-4568
Coverage period
2021-02-01 to present
Deductible
$240.30 of $1,000.0024%
Out-of-pocket maximum
$1,328.12 of $4,000.0033%
Copays
office $40.00, specialist $75.00, emergency $350.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Imaging Center
Radiology · taxonomy 2085R0202X
NPI
4466693437
Network
In network
Rendering NPI
4466693437
Location
Atlanta, GA · TIN 36-7680074
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
177067
rev 0403
Screening mammography, bilateral—11$261.00$143.55——Review
Totals$261.00$143.55——
Diagnoses (ICD-10-CM)
  • 1. R51.9 Headache, unspecifiedprincipal
  • 2. Z12.31 Encounter for screening mammogram for malignant neoplasm of breast
  • 3. R07.9 Chest pain, unspecified
Claim header
Patient account
PA-942241
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-014977 (verified, link confidence 0.99).
EligibilityPassActive on 2026-02-17: CHOICE-PLUS-PPO (PPO), effective 2021-02-01.
Timely filingPassReceived 5 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Imaging Center (4466693437).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Follow-up for headache, unspecified. Plan discussed, medications reconciled. Note dictated”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Imaging Center2026-02-17 14:30

    Follow-up for headache, unspecified. Plan discussed, medications reconciled. Note dictated; signature pending.

  • SystemSystem: Claims system2026-02-22 05:36

    Rendering provider signature missing on the attached note. Development letter sent to provider.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-02-22 08:46

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-942241.pdf4 pages

    Itemised statement totalling $261.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-22 12:44
    Completeness: Documentation incomplete: “Follow-up for headache, unspecified. Plan discussed, medications reconciled. Note dictated”.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.