Claims workbench/CLM-2026-020844
Professional claim · CMS-1500 · Provider portal

CLM-2026-020844

Mesa Physical Therapy, Physical Therapy. Service 2026-09-24 at office (POS 11). Received 2026-10-31.

Denied
Billed
$359.00
2 lines
Allowed
$222.58
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-33344-70
Date of birth
1977-12-02
Identity
Verified4 records, confidence 0.97
Claim record
CLMCLM-402540
Relationship
Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-6493
Coverage period
2021-02-01 to present
Deductible
$2,622.07 of $3,500.0075%
Out-of-pocket maximum
$1,060.27 of $7,000.0015%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7870543981
Network
In network
Rendering NPI
1139901544
Location
Houston, TX · TIN 58-9513034
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$328.00$203.36——DeniedCO18
297014Electrical stimulation, unattended2512$31.00$19.22——DeniedCO18
Totals$359.00$222.58——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-939104
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-018511 (verified, link confidence 0.97).
EligibilityPassActive on 2026-09-24: OPTIONS-PPO (PPO), effective 2021-02-01.
Timely filingPassReceived 37 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-020843: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (7870543981).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 7 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-09-24 18:54

    Follow-up for aftercare following joint replacement surgery. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-10-31 02:24

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-10-31 08:02

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-020843: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0208432026-09-24Mesa Physical Therapy$359.00Approved
CLM-2026-0100812026-04-22Valley Community Hospital$1,309.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.