Claims workbench/CLM-2026-020848
Professional claim · CMS-1500 · Provider portal

CLM-2026-020848

Heritage Physical Therapy, Physical Therapy. Service 2026-07-06 at office (POS 11). Received 2026-07-09.

Approved
Billed
$209.00
2 lines
Allowed
$129.58
contract rate applied
Plan pays
$109.58
approved
Member owes
$20.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-86118-06
Date of birth
1995-08-06
Identity
Verified5 records, confidence 1.00
Claim record
CLMCLM-432459
Relationship
Self, Plano, TX

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-3511
Coverage period
2024-06-01 to present
Deductible
$244.15 of $1,000.0024%
Out-of-pocket maximum
$322.32 of $3,000.0011%
Copays
office $20.00, specialist $60.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
1692022647
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$168.00$104.16$20.00$84.16Paid
297014Electrical stimulation, unattended—12$41.00$25.42$0.00$25.42Paid
Totals$209.00$129.58$20.00$109.58
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-448424
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001456 (verified, link confidence 1.00).
EligibilityPassActive on 2026-07-06: SELECT-EPO (EPO), effective 2024-06-01.
Timely filingPassReceived 3 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-07-06 12:09

    Follow-up for unspecified rotator cuff tear, unspecified shoulder. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$209.00
Plan discount
$79.42
contracted rate
Plan paid
$109.58
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Benefit limits: Physical therapy visits used 18 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0133762026-09-20Valley Clinical Laboratories$119.00Denied
CLM-2026-0176182026-03-20Canyon Community Hospital$946.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.