Claims workbench/CLM-2026-020859
Professional claim · CMS-1500 · EDI 837P

CLM-2026-020859

Heritage Primary Care Associates, Family Medicine. Service 2026-05-16 at office (POS 11). Received 2026-06-23.

Denied
Billed
$277.00
1 line
Allowed
$171.74
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-52984-88
Date of birth
1961-10-06
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-421165
Relationship
Spouse, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-7609
Coverage period
2022-09-01 to present
Deductible
$433.04 of $1,000.0043%
Out-of-pocket maximum
$162.37 of $2,000.008%
Copays
office $30.00, specialist $50.00, emergency $250.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
3703132464
Network
In network
Rendering NPI
7614745520
Location
Tempe, AZ · TIN 64-9033821
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$277.00$171.74——DeniedCO18
Totals$277.00$171.74——
Diagnoses (ICD-10-CM)
  • 1. E78.5 Hyperlipidemia, unspecifiedprincipal
  • 2. Z00.00 Encounter for general adult medical examination without abnormal findings
  • 3. J06.9 Acute upper respiratory infection, unspecified
Claim header
Patient account
PA-198856
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015421 (verified, link confidence 1.00).
EligibilityPassActive on 2026-05-16: CORE-HMO (HMO), effective 2022-09-01.
Timely filingPassReceived 38 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-020858: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Primary Care Associates (3703132464).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Primary Care Associates2026-05-16 18:11

    Follow-up for hyperlipidemia, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-06-23 05:57

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-06-23 09:24

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-020858: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0208582026-05-16Heritage Primary Care Associates$277.00Approved
CLM-2026-0125852026-05-03Sunrise Clinical Laboratories$163.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.