Claims workbench/CLM-2026-020874
Professional claim · CMS-1500 · EDI 837P

CLM-2026-020874

Pinecrest Physical Therapy, Physical Therapy. Service 2026-01-25 at office (POS 11). Received 2026-03-04.

Approved
Billed
$525.00
3 lines
Allowed
$325.50
contract rate applied
Plan pays
$295.50
approved
Member owes
$30.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-57103-48
Date of birth
1978-09-05
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-419472
Relationship
Child, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-7627
Coverage period
2025-08-01 to present
Deductible
$142.20 of $500.0028%
Out-of-pocket maximum
$326.63 of $2,000.0016%
Copays
office $30.00, specialist $40.00, emergency $250.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
9972694704
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / REF956488

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$261.00$161.82$30.00$131.82Paid
297140Manual therapy, 15 minutes—12$94.00$58.28$0.00$58.28Paid
397161PT evaluation, low complexity—11$170.00$105.40$0.00$105.40Paid
Totals$525.00$325.50$30.00$295.50
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
Claim header
Patient account
PA-760336
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-017395 (verified, link confidence 0.99).
EligibilityPassActive on 2026-01-25: NAVIGATE-HMO (HMO), effective 2025-08-01.
Timely filingPassReceived 38 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 12 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-01-25 10:10

    Patient seen for aftercare following joint replacement surgery.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$525.00
Plan discount
$199.50
contracted rate
Plan paid
$295.50
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0170902026-03-17Pinecrest Medical Group$188.00Denied
CLM-2026-0150032026-06-01Mesa Clinical Laboratories$145.00Approved
CLM-2026-0198862026-03-27Meadow Medical Group$1,883.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.