Claims workbench/CLM-2026-020929
Institutional claim · UB-04 · EDI 837I

CLM-2026-020929

Mesa Orthopedic Specialists, Orthopedic Surgery. Service 2026-07-11 at outpatient hospital (POS 22). Received 2026-07-27.

DeniedOut of network
Billed
$10,199.00
1 line
Allowed
$4,589.55
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-12390-67
Date of birth
1977-03-23
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-405439
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-4594
Coverage period
2025-03-01 to present
Deductible
$118.58 of $500.0024%
Out-of-pocket maximum
$564.42 of $2,000.0028%
Copays
office $40.00, specialist $50.00, emergency $350.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
1639526866
Network
Out of network
Rendering NPI
1153908896
Location
Miami, FL · TIN 37-8454876
Authorisation / referral
PA2025861459 / REF949802

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
129881
rev 0360
Knee arthroscopy with meniscectomy—11$10,199.00$4,589.55——DeniedCO204
Totals$10,199.00$4,589.55——
Diagnoses (ICD-10-CM)
  • 1. M17.12 Unilateral primary osteoarthritis, left kneeprincipal
  • 2. M25.561 Pain in right knee
  • 3. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-912605
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-036008 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-11: NAVIGATE-HMO (HMO), effective 2025-03-01.
Timely filingPassReceived 16 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025861459 on file for 29881.
Provider networkFailCO204Billing provider 1639526866 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Orthopedic Specialists2026-07-11 09:49

    Patient seen for unilateral primary osteoarthritis, left knee.

  • SystemSystem: Claims system2026-07-27 02:02

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-07-27 12:01

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterPA2025861459_approval.pdf2 pages

    Utilisation management approval letter for 29881 (Knee arthroscopy with meniscectomy), valid 2026-07-11 to 2026-10-09.

  • Itemized billitemized_PA-912605.pdf7 pages

    Itemised statement totalling $10199.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Provider network: Billing provider 1639526866 is out of network and the HMO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.