Claims workbench/CLM-2026-021052
Professional claim · CMS-1500 · Provider portal

CLM-2026-021052

Evergreen Counseling Center, Behavioral Health. Service 2026-01-26 at office (POS 11). Received 2026-03-04.

Denied
Billed
$592.00
2 lines
Allowed
$367.04
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-43398-29
Date of birth
1954-06-27
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-421732
Relationship
Self, Miami, FL

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-6124
Coverage period
2021-07-01 to present
Deductible
$936.35 of $2,500.0037%
Out-of-pocket maximum
$1,217.13 of $10,000.0012%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
9886050688
Network
In network
Rendering NPI
8838306362
Location
Los Angeles, CA · TIN 43-3815206
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190834Psychotherapy, 45 minutes—11$176.00$109.12——DeniedCO18
290791Psychiatric diagnostic evaluation2512$416.00$257.92——DeniedCO18
Totals$592.00$367.04——
Diagnoses (ICD-10-CM)
  • 1. F32.1 Major depressive disorder, single episode, moderateprincipal
Claim header
Patient account
PA-475438
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015891 (verified, link confidence 1.00).
EligibilityPassActive on 2026-01-26: MEDICARE-ADV-A (MA), effective 2021-07-01.
Timely filingPassReceived 37 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-021051: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Counseling Center (9886050688).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Counseling Center2026-01-26 17:56

    Established patient presents with major depressive disorder, single episode, moderate; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-03-04 01:01

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-03-04 10:43

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-021051: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0210512026-01-26Evergreen Counseling Center$592.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.