Claims workbench/CLM-2026-021130
Professional claim · CMS-1500 · Provider portal

CLM-2026-021130

Mesa Clinical Laboratories, Clinical Laboratory. Service 2026-08-15 at independent laboratory (POS 81). Received 2026-09-21.

Approved
Billed
$158.00
3 lines
Allowed
$97.96
contract rate applied
Plan pays
$0.00
approved
Member owes
$97.96
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-70570-53
Date of birth
1954-04-02
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-408608
Relationship
Spouse, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-1011
Coverage period
2021-07-01 to present
Deductible
$1,092.71 of $1,500.0073%
Out-of-pocket maximum
$1,822.22 of $4,500.0040%
Copays
office $20.00, specialist $40.00, emergency $150.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Clinical Laboratories
Clinical Laboratory · taxonomy 291U00000X
NPI
3818568156
Network
In network
Rendering NPI
3818568156
Location
Tempe, AZ · TIN 76-4810137
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
187086Urine culture—11$50.00$31.00$31.00$0.00Paid
285025Complete blood count with differential—11$56.00$34.72$34.72$0.00Paid
380053Comprehensive metabolic panel—11$52.00$32.24$32.24$0.00Paid
Totals$158.00$97.96$97.96$0.00
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
Claim header
Patient account
PA-651942
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002156 (verified, link confidence 1.00).
EligibilityPassActive on 2026-08-15: NAVIGATE-HMO (HMO), effective 2021-07-01.
Timely filingPassReceived 37 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Clinical Laboratories (3818568156).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Clinical Laboratories2026-08-15 18:27

    Established patient presents with type 2 diabetes mellitus without complications; symptoms reviewed and vitals within expected range. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-09-21 05:15

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-09-21 14:10

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-651942.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$158.00
Plan discount
$60.04
contracted rate
Plan paid
$0.00
You may owe
$97.96
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.