Claims workbench/CLM-2026-021370
Professional claim · CMS-1500 · EDI 837P

CLM-2026-021370

Sunrise Diabetes Center, Endocrinology. Service 2026-06-06 at office (POS 11). Received 2026-06-16.

Denied
Billed
$703.00
3 lines
Allowed
$435.86
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member
Amy Carr
Member ID
UHC-43150-75
Date of birth
1981-05-24
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-429931
Relationship
Self, Eden Prairie, MN

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-8029
Coverage period
2022-02-01 to 2026-05-01
Deductible
$552.72 of $1,000.0055%
Out-of-pocket maximum
$1,038.81 of $3,000.0035%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Diabetes Center
Endocrinology · taxonomy 207RE0101X
NPI
1154539146
Network
In network
Rendering NPI
7618381421
Location
Tampa, FL · TIN 90-8967175
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
183036Hemoglobin A1c—11$75.00$46.50——DeniedCO27
299214Office visit, established patient, moderate complexity2511$314.00$194.68——DeniedCO27
399215Office visit, established patient, high complexity2512$314.00$194.68——DeniedCO27
Totals$703.00$435.86——
Diagnoses (ICD-10-CM)
  • 1. E05.90 Thyrotoxicosis, unspecifiedprincipal
Claim header
Patient account
PA-490667
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015811 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-06-06 is after coverage terminated on 2026-05-01.
Expenses incurred after coverage terminated
Timely filingPassReceived 10 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Sunrise Diabetes Center (1154539146).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Diabetes Center2026-06-06 11:57

    Patient seen for thyrotoxicosis, unspecified.

  • SystemSystem: Claims system2026-06-16 04:38

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-06-16 10:29

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-06-06 is after coverage terminated on 2026-05-01.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.