Claims workbench/CLM-2026-021460
Institutional claim · UB-04 · EDI 837I

CLM-2026-021460

Sunrise Bone and Joint Center, Orthopedic Surgery. Service 2026-03-05 at outpatient hospital (POS 22). Received 2026-03-31.

Denied
Billed
$10,825.00
1 line
Allowed
$5,953.75
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-80724-56
Date of birth
1961-09-28
Identity
Verified7 records, confidence 1.00
Claim record
CLMCLM-426491
Relationship
Spouse, Miami, FL

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-4405
Coverage period
2021-05-01 to present
Deductible
$838.26 of $3,500.0024%
Out-of-pocket maximum
$1,715.08 of $7,000.0025%
Copays
office $20.00, specialist $40.00, emergency $350.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
8496214718
Network
In network
Rendering NPI
9719694710
Location
Nashville, TN · TIN 33-7590536
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
129881
rev 0360
Knee arthroscopy with meniscectomy—11$10,825.00$5,953.75——DeniedCO197
Totals$10,825.00$5,953.75——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
  • 2. M25.561 Pain in right knee
  • 3. M17.12 Unilateral primary osteoarthritis, left knee
Claim header
Patient account
PA-959815
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-020672 (verified, link confidence 1.00).
EligibilityPassActive on 2026-03-05: CHOICE-PLUS-PPO (PPO), effective 2021-05-01.
Timely filingPassReceived 26 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19729881 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Sunrise Bone and Joint Center (8496214718).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Bone and Joint Center2026-03-05 11:30

    Follow-up for unilateral primary osteoarthritis, right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-03-31 05:03

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-959815.pdf5 pages

    Itemised statement totalling $10825.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 29881 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0207862026-04-07Mesa Clinical Laboratories$110.00Approved
CLM-2026-0084842026-04-06Canyon Primary Care Associates$216.00Approved
CLM-2026-0085282026-03-06Evergreen Orthopedic Specialists$151.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.