Claims workbench/CLM-2026-021539
Institutional claim · UB-04 · Provider portal

CLM-2026-021539

Heritage GI Associates, Gastroenterology. Service 2026-04-29 at outpatient hospital (POS 22). Received 2026-06-12.

Denied
Billed
$1,935.00
1 line
Allowed
$1,064.25
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-58093-69
Date of birth
1994-01-04
Identity
Verified6 records, confidence 0.99
Claim record
CLMCLM-408449
Relationship
Self, Minneapolis, MN

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-3414
Coverage period
2024-01-01 to 2026-04-01
Deductible
$133.50 of $500.0027%
Out-of-pocket maximum
$401.33 of $1,000.0040%
Copays
office $30.00, specialist $75.00, emergency $350.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Heritage GI Associates
Gastroenterology · taxonomy 207RG0100X
NPI
8459983820
Network
In network
Rendering NPI
8894146611
Location
Tempe, AZ · TIN 81-8461121
Authorisation / referral
PA2026575105 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
145378
rev 0750
Colonoscopy, diagnostic—11$1,935.00$1,064.25——DeniedCO27
Totals$1,935.00$1,064.25——
Diagnoses (ICD-10-CM)
  • 1. K21.9 Gastro-esophageal reflux disease without esophagitisprincipal
  • 2. Z12.11 Encounter for screening for malignant neoplasm of colon
Claim header
Patient account
PA-776249
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002137 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-04-29 is after coverage terminated on 2026-04-01.
Expenses incurred after coverage terminated
Timely filingPassReceived 44 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026575105 on file for 45378.
Provider networkPassIn-network provider Heritage GI Associates (8459983820).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage GI Associates2026-04-29 10:32

    Patient seen for gastro-esophageal reflux disease without esophagitis.

  • SystemSystem: Claims system2026-06-12 05:21

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-06-12 10:26

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterPA2026575105_approval.pdf2 pages

    Utilisation management approval letter for 45378 (Colonoscopy, diagnostic), valid 2026-04-29 to 2026-07-28.

  • Itemized billitemized_PA-776249.pdf5 pages

    Itemised statement totalling $1935.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-04-29 is after coverage terminated on 2026-04-01.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0256632026-08-28Summit Community Hospital$769.00Denied
CLM-2026-0119682026-01-04Summit Reference Lab$137.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.