Claims workbench/CLM-2026-021748
Professional claim · CMS-1500 · Provider portal

CLM-2026-021748

Mesa Diabetes Center, Endocrinology. Service 2026-01-27 at office (POS 11). Received 2026-03-08.

Denied
Billed
$325.00
1 line
Allowed
$201.50
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-86296-21
Date of birth
1951-09-02
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-406653
Relationship
Self, Los Angeles, CA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-6681
Coverage period
2024-06-01 to present
Deductible
$1,010.18 of $2,500.0040%
Out-of-pocket maximum
$207.56 of $5,000.004%
Copays
office $40.00, specialist $75.00, emergency $150.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Diabetes Center
Endocrinology · taxonomy 207RE0101X
NPI
3634244123
Network
In network
Rendering NPI
5764951872
Location
Scottsdale, AZ · TIN 19-2073831
Authorisation / referral
none / REF977931

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$325.00$201.50——DeniedCO18
Totals$325.00$201.50——
Diagnoses (ICD-10-CM)
  • 1. E05.90 Thyrotoxicosis, unspecifiedprincipal
  • 2. E03.9 Hypothyroidism, unspecified
Claim header
Patient account
PA-840053
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015802 (verified, link confidence 0.99).
EligibilityPassActive on 2026-01-27: NAVIGATE-HMO (HMO), effective 2024-06-01.
Timely filingPassReceived 40 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-021747: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Diabetes Center (3634244123).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Diabetes Center2026-01-27 12:38

    Follow-up for thyrotoxicosis, unspecified. Plan discussed, medications reconciled. Patient was seen earlier the same day by another provider for an unrelated complaint.

  • SystemSystem: Claims system2026-03-08 01:21

    Edit 018 fired on a different billing provider for the same date of service. Needs review before release.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-021747: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0217472026-01-27Mesa Diabetes Center$325.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Possible duplicate

Different billing provider; separately payable.