Claims workbench/CLM-2026-021922
Institutional claim · UB-04 · EDI 837I

CLM-2026-021922

Northgate Bone and Joint Center, Orthopedic Surgery. Service 2026-03-27 at outpatient hospital (POS 22). Received 2026-04-12.

DeniedOut of network
Billed
$1,226.00
1 line
Allowed
$551.70
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1980-04-17
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-432659
Relationship
Self, Phoenix, AZ

Coverage and accumulators

Found by name and date of birth

Plan
- PPO group GRP-2035
Coverage period
2025-08-01 to present
Deductible
$86.17 of $500.0017%
Out-of-pocket maximum
$334.60 of $1,500.0022%
Copays
office $40.00, specialist $75.00, emergency $350.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
1493585297
Network
Out of network
Rendering NPI
1355613773
Location
Dallas, TX · TIN 17-2392567
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$1,226.00$551.70——DeniedCO197
Totals$1,226.00$551.70——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
  • 2. S83.241A Other tear of medial meniscus, right knee, initial encounter
Claim header
Patient account
PA-686664
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-025394 (provisional, link confidence 1.00).
EligibilityNoteActive on 2026-03-27: - (PPO), effective 2025-08-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 16 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19773721 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Bone and Joint Center2026-03-27 10:46

    Patient seen for unilateral primary osteoarthritis, right knee.

  • SystemSystem: Claims system2026-04-12 06:53

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-04-12 16:25

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-686664.pdf8 pages

    Itemised statement totalling $1226.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Active on 2026-03-27: - (PPO), effective 2025-08-01. Coverage found by name and date of birth because the claim carried no usable member ID. Prior authorisation: 73721 require precertification; no authorisation number on the claim. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.