Claims workbench/CLM-2026-021940
Professional claim · CMS-1500 · Provider portal

CLM-2026-021940

Heritage Rehabilitation Center, Physical Therapy. Service 2026-07-13 at office (POS 11). Received 2026-08-05.

Approved
Billed
$282.00
2 lines
Allowed
$174.84
contract rate applied
Plan pays
$149.84
approved
Member owes
$25.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-49365-80
Date of birth
1974-10-20
Identity
Verified3 records, confidence 0.98
Claim record
CLMCLM-405499
Relationship
Self, Columbus, OH

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-7180
Coverage period
2025-01-01 to present
Deductible
$1,280.68 of $3,500.0037%
Out-of-pocket maximum
$687.22 of $10,500.007%
Copays
office $25.00, specialist $40.00, emergency $250.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
7398217217
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / REF403169

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$249.00$154.38$25.00$129.38Paid
297014Electrical stimulation, unattended—11$33.00$20.46$0.00$20.46Paid
Totals$282.00$174.84$25.00$149.84
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-890887
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-029193 (verified, link confidence 0.98).
EligibilityPassActive on 2026-07-13: NAVIGATE-HMO (HMO), effective 2025-01-01.
Timely filingPassReceived 23 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 14 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2026-07-13 13:11

    Established patient presents with aftercare following joint replacement surgery; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$282.00
Plan discount
$107.16
contracted rate
Plan paid
$149.84
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0146602026-05-22Canyon Primary Care Associates$251.00Needs review
CLM-2026-0146592026-05-22Evergreen Family Practice$251.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.