Claims workbench/CLM-2026-021970
Professional claim · CMS-1500 · Provider portal

CLM-2026-021970

Desert Diabetes Center, Endocrinology. Service 2026-03-16 at office (POS 11). Received 2026-04-07.

Billed
$742.00
2 lines
Allowed
$460.04
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-95210-35
Date of birth
1973-02-22
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-417198
Relationship
Self

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-5832
Coverage period
2024-01-01 to present
Deductible
$1,281.42 of $2,500.0051%
Out-of-pocket maximum
$323.27 of $5,000.006%
Copays
office $40.00, specialist $60.00, emergency $150.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Desert Diabetes Center
Endocrinology · taxonomy 207RE0101X
NPI
4143565768
Network
In network
Rendering NPI
7202790169
Location
Phoenix, AZ · TIN 51-1868485
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$319.00$197.78——PendedIDQ
299215Office visit, established patient, high complexity—11$423.00$262.26——PendedIDQ
Totals$742.00$460.04——
Diagnoses (ICD-10-CM)
  • 1. E05.90 Thyrotoxicosis, unspecifiedprincipal
  • 2. E03.9 Hypothyroidism, unspecified
Claim header
Patient account
PA-929399
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-003292; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityPassActive on 2026-03-16: CHOICE-PLUS-PPO (PPO), effective 2024-01-01.
Timely filingPassReceived 22 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Diabetes Center (4143565768).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Diabetes Center2026-03-16 15:52

    Follow-up for thyrotoxicosis, unspecified. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-22 12:44
    Member identity: Member record is in open steward case CASE-003292; payment withheld until the identity is confirmed.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.