Claims workbench/CLM-2026-021979
Professional claim · CMS-1500 · EDI 837P

CLM-2026-021979

Mesa Family Practice, Family Medicine. Service 2026-01-09 at office (POS 11). Received 2026-01-18.

Denied
Billed
$496.00
3 lines
Allowed
$307.52
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-95354-02
Date of birth
1950-08-26
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-431116
Relationship
Self, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-2650
Coverage period
2022-07-01 to present
Deductible
$810.55 of $3,500.0023%
Out-of-pocket maximum
$8.00 of $10,500.000%
Copays
office $20.00, specialist $60.00, emergency $150.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
7652159394
Network
In network
Rendering NPI
1025809512
Location
San Diego, CA · TIN 89-4780194
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$298.00$184.76——DeniedCO18
236415Venipuncture—11$18.00$11.16——DeniedCO18
399213Office visit, established patient, low complexity—11$180.00$111.60——DeniedCO18
Totals$496.00$307.52——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-940743
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004350 (verified, link confidence 0.99).
EligibilityPassActive on 2026-01-09: OPTIONS-PPO (PPO), effective 2022-07-01.
Timely filingPassReceived 9 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-021978: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Family Practice (7652159394).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Family Practice2026-01-09 09:57

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-01-18 00:10

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-01-18 11:08

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-021978: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0220602026-07-14Desert Rehabilitation Center$318.00Needs review
CLM-2026-0219782026-01-09Mesa Family Practice$496.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.