Claims workbench/CLM-2026-021980
Professional claim · CMS-1500 · EDI 837P

CLM-2026-021980

Desert Primary Care Associates, Family Medicine. Service 2026-01-13 at office (POS 11). Received 2026-02-17.

Approved
Billed
$201.00
1 line
Allowed
$124.62
contract rate applied
Plan pays
$84.62
approved
Member owes
$40.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-87152-41
Date of birth
1943-12-05
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-410725
Relationship
Self, Glendale, AZ

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-8836
Coverage period
2023-03-01 to present
Deductible
$1,132.17 of $1,500.0075%
Out-of-pocket maximum
$35.34 of $6,000.001%
Copays
office $40.00, specialist $50.00, emergency $150.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Desert Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
7395503999
Network
In network
Rendering NPI
4283033387
Location
Nashville, TN · TIN 82-5411233
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$201.00$124.62$40.00$84.62Paid
Totals$201.00$124.62$40.00$84.62
Diagnoses (ICD-10-CM)
  • 1. E78.5 Hyperlipidemia, unspecifiedprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-209517
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013701 (verified, link confidence 0.99).
EligibilityPassActive on 2026-01-13: CORE-HMO (HMO), effective 2023-03-01.
Timely filingPassReceived 35 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Primary Care Associates (7395503999).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Primary Care Associates2026-01-13 13:00

    Established patient presents with hyperlipidemia, unspecified; symptoms reviewed and vitals within expected range. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-02-17 03:24

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-02-17 14:04

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-209517.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$201.00
Plan discount
$76.38
contracted rate
Plan paid
$84.62
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.