Claims workbench/CLM-2026-022140
Professional claim · CMS-1500 · EDI 837P

CLM-2026-022140

Riverside Primary Care Associates, Family Medicine. Service 2026-09-17 at office (POS 11). Received 2026-09-30.

Denied
Billed
$148.00
1 line
Allowed
$91.76
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-79899-25
Date of birth
1995-03-22
Identity
Verified4 records, confidence 0.97
Claim record
CLMCLM-418703
Relationship
Self, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-0726
Coverage period
2023-11-01 to present
Deductible
$1,369.68 of $2,500.0055%
Out-of-pocket maximum
$3,356.87 of $10,000.0034%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
8662496362
Network
In network
Rendering NPI
9883618156
Location
Austin, TX · TIN 71-8699033
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$148.00$91.76——DeniedCO18
Totals$148.00$91.76——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
  • 2. Z00.00 Encounter for general adult medical examination without abnormal findings
  • 3. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-584893
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-027170 (verified, link confidence 0.97).
EligibilityPassActive on 2026-09-17: NAVIGATE-HMO (HMO), effective 2023-11-01.
Timely filingPassReceived 13 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-022139: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Riverside Primary Care Associates (8662496362).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Primary Care Associates2026-09-17 16:46

    Established patient presents with type 2 diabetes mellitus without complications; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-09-30 05:46

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-09-30 13:24

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-022139: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0221392026-09-17Riverside Primary Care Associates$148.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.