Claims workbench/CLM-2026-022287
Professional claim · CMS-1500 · EDI 837P

CLM-2026-022287

Desert Diabetes Center, Endocrinology. Service 2026-04-20 at office (POS 11). Received 2026-05-06.

Denied
Billed
$620.00
2 lines
Allowed
$384.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-93569-57
Date of birth
1986-04-15
Identity
Verified4 records, confidence 0.96
Claim record
CLMCLM-407132
Relationship
Self, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-1603
Coverage period
2025-01-01 to 2026-02-18
Deductible
$934.19 of $3,500.0027%
Out-of-pocket maximum
$6,139.22 of $14,000.0044%
Copays
office $25.00, specialist $75.00, emergency $250.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Desert Diabetes Center
Endocrinology · taxonomy 207RE0101X
NPI
4143565768
Network
In network
Rendering NPI
8316061661
Location
Phoenix, AZ · TIN 51-1868485
Authorisation / referral
none / REF451468

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199215Office visit, established patient, high complexity—11$429.00$265.98——DeniedCO27
295251Continuous glucose monitoring, analysis—12$191.00$118.42——DeniedCO27
Totals$620.00$384.40——
Diagnoses (ICD-10-CM)
  • 1. E03.9 Hypothyroidism, unspecifiedprincipal
  • 2. E11.65 Type 2 diabetes mellitus with hyperglycemia
Claim header
Patient account
PA-458870
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001971 (verified, link confidence 0.96).
EligibilityFailCO27Date of service 2026-04-20 is after coverage terminated on 2026-02-18.
Expenses incurred after coverage terminated
Timely filingPassReceived 16 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Diabetes Center (4143565768).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Diabetes Center2026-04-20 10:26

    Follow-up for hypothyroidism, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-05-06 05:53

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-05-06 08:06

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-04-20 is after coverage terminated on 2026-02-18.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0111522025-12-25Meadow Medical Group$514.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.