Claims workbench/CLM-2026-022307
Institutional claim · UB-04 · Paper

CLM-2026-022307

Northgate Bone and Joint Center, Orthopedic Surgery. Service 2026-02-03 at outpatient hospital (POS 22). Received 2026-03-02.

DeniedOut of network
Billed
$3,201.00
1 line
Allowed
$1,440.45
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-65628-97
Date of birth
1996-02-17
Identity
Verified6 records, confidence 0.99
Claim record
CLMCLM-427082
Relationship
Self, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-8253
Coverage period
2023-02-01 to 2026-02-13
Deductible
$283.00 of $1,000.0028%
Out-of-pocket maximum
$1,183.31 of $4,000.0030%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
1493585297
Network
Out of network
Rendering NPI
3435096342
Location
Dallas, TX · TIN 17-2392567
Authorisation / referral
PA2025785956 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
170553
rev 0610
MRI brain with and without contrast—11$3,201.00$1,440.45——DeniedCO204
Totals$3,201.00$1,440.45——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
  • 2. M17.12 Unilateral primary osteoarthritis, left knee
Claim header
Patient account
PA-119917
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-016983 (verified, link confidence 0.99).
EligibilityPassActive on 2026-02-03: SELECT-EPO (EPO), effective 2023-02-01, terms 2026-02-13.
Timely filingPassReceived 27 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025785956 on file for 70553.
Provider networkFailCO204Billing provider 1493585297 is out of network and the EPO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityReviewCO5070553 billed with routine diagnosis Z00.00; clinical notes must support necessity.
Not medically necessary per payer policy
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Bone and Joint Center2026-02-03 10:03

    Established patient presents with encounter for general adult medical examination without abnormal findings; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-03-02 02:33

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-03-02 13:27

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Prior auth letterPA2025785956_approval.pdf2 pages

    Utilisation management approval letter for 70553 (MRI brain with and without contrast), valid 2026-02-03 to 2026-05-04.

  • Itemized billitemized_PA-119917.pdf4 pages

    Itemised statement totalling $3201.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Provider network: Billing provider 1493585297 is out of network and the EPO plan has no out-of-network benefit. Medical necessity: 70553 billed with routine diagnosis Z00.00; clinical notes must support necessity.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0332572026-07-18Mesa Orthopedic Specialists$211.00Denied
CLM-2026-0100692026-05-06Northgate Internal Medicine Associates$628.00Denied
CLM-2026-0131902026-03-06Desert Primary Care Associates$488.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.