Claims workbench/CLM-2026-022422
Professional claim · CMS-1500 · EDI 837P

CLM-2026-022422

Lakeside Physical Therapy, Physical Therapy. Service 2026-06-12 at office (POS 11). Received 2026-06-21.

Approved
Billed
$351.00
2 lines
Allowed
$217.62
contract rate applied
Plan pays
$197.62
approved
Member owes
$20.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-34872-28
Date of birth
1969-04-26
Identity
Verified4 records, confidence 0.97
Claim record
CLMCLM-408406
Relationship
Spouse, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-8979
Coverage period
2021-04-01 to present
Deductible
$52.54 of $500.0011%
Out-of-pocket maximum
$478.97 of $1,000.0048%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
4129074496
Network
In network
Rendering NPI
3102129541
Location
Mesa, AZ · TIN 85-1332515
Authorisation / referral
none / REF158986

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$296.00$183.52$20.00$163.52Paid
297140Manual therapy, 15 minutes—11,2$55.00$34.10$0.00$34.10Paid
Totals$351.00$217.62$20.00$197.62
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-381270
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-021650 (verified, link confidence 0.97).
EligibilityPassActive on 2026-06-12: NAVIGATE-HMO (HMO), effective 2021-04-01.
Timely filingPassReceived 9 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (4129074496).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 0 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-06-12 13:02

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$351.00
Plan discount
$133.38
contracted rate
Plan paid
$197.62
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0148512026-06-21Canyon Primary Care Associates$299.00Needs review
CLM-2026-0238792026-03-08Unity Imaging Center$866.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.