Claims workbench/CLM-2026-022442
Professional claim · CMS-1500 · Provider portal

CLM-2026-022442

Unity Counseling Center, Behavioral Health. Service 2026-08-20 at office (POS 11). Received 2026-09-17.

Denied
Billed
$691.00
2 lines
Allowed
$428.42
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-96057-46
Date of birth
2000-05-20
Identity
Verified6 records, confidence 0.99
Claim record
CLMCLM-420433
Relationship
Spouse, Eden Prairie, MN

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-4144
Coverage period
2025-08-01 to 2026-08-04
Deductible
$1,552.85 of $2,500.0062%
Out-of-pocket maximum
$772.10 of $7,500.0010%
Copays
office $25.00, specialist $40.00, emergency $150.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Unity Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
6412199344
Network
In network
Rendering NPI
4505305159
Location
Denver, CO · TIN 61-7972607
Authorisation / referral
none / REF445402

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190791Psychiatric diagnostic evaluation—11$399.00$247.38——DeniedCO27
290837Psychotherapy, 60 minutes—12$292.00$181.04——DeniedCO27
Totals$691.00$428.42——
Diagnoses (ICD-10-CM)
  • 1. F41.1 Generalized anxiety disorderprincipal
Claim header
Patient account
PA-926664
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002246 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-08-20 is after coverage terminated on 2026-08-04.
Expenses incurred after coverage terminated
Timely filingPassReceived 28 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Unity Counseling Center (6412199344).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Counseling Center2026-08-20 12:54

    Established patient presents with generalized anxiety disorder; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-09-17 00:40

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-08-20 is after coverage terminated on 2026-08-04.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0195842026-06-19Desert Primary Care Associates$233.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.