Claims workbench/CLM-2026-022733
Professional claim · CMS-1500 · EDI 837P

CLM-2026-022733

Pinecrest Physical Therapy, Physical Therapy. Service 2026-02-03 at office (POS 11). Received 2026-02-24.

Approved
Billed
$486.00
3 lines
Allowed
$301.32
contract rate applied
Plan pays
$271.32
approved
Member owes
$30.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-42719-76
Date of birth
1953-04-10
Identity
Verified4 records, confidence 0.94
Claim record
CLMCLM-425904
Relationship
Self, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-8308
Coverage period
2024-03-01 to present
Deductible
$75.21 of $1,000.008%
Out-of-pocket maximum
$421.19 of $2,000.0021%
Copays
office $30.00, specialist $40.00, emergency $250.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
9749185754
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$252.00$156.24$30.00$126.24Paid
297161PT evaluation, low complexity—12$182.00$112.84$0.00$112.84Paid
397014Electrical stimulation, unattended—11,2$52.00$32.24$0.00$32.24Paid
Totals$486.00$301.32$30.00$271.32
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-216912
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015624 (verified, link confidence 0.94).
EligibilityPassActive on 2026-02-03: NAVIGATE-HMO (HMO), effective 2024-03-01.
Timely filingPassReceived 21 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 19 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-02-03 15:01

    Patient seen for pain in right knee.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$486.00
Plan discount
$184.68
contracted rate
Plan paid
$271.32
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Benefit limits: Physical therapy visits used 19 of 20.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.