Claims workbench/CLM-2026-022879
Professional claim · CMS-1500 · EDI 837P

CLM-2026-022879

Valley Rehabilitation Center, Physical Therapy. Service 2026-01-03 at office (POS 11). Received 2026-01-17.

Approved
Billed
$237.00
2 lines
Allowed
$146.94
contract rate applied
Plan pays
$106.94
approved
Member owes
$40.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-48594-76
Date of birth
1953-06-10
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-420471
Relationship
Spouse, Miami, FL

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-7397
Coverage period
2021-10-01 to present
Deductible
$976.88 of $1,500.0065%
Out-of-pocket maximum
$65.43 of $6,000.001%
Copays
office $40.00, specialist $40.00, emergency $350.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Valley Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6713462326
Network
In network
Rendering NPI
6660588461
Location
Tempe, AZ · TIN 20-6528291
Authorisation / referral
none / REF673064

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$148.00$91.76$40.00$51.76Paid
297140Manual therapy, 15 minutes—11,2$89.00$55.18$0.00$55.18Paid
Totals$237.00$146.94$40.00$106.94
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-487925
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005343 (verified, link confidence 0.99).
EligibilityPassActive on 2026-01-03: CORE-HMO (HMO), effective 2021-10-01.
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Valley Rehabilitation Center (6713462326).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 12 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Rehabilitation Center2026-01-03 17:03

    Patient seen for pain in right knee. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-01-17 06:53

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-487925.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$237.00
Plan discount
$90.06
contracted rate
Plan paid
$106.94
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.